At your service.

Just Playted provides expert-level front of house service training for employees of new and existing restaurants. With over a decade of hospitality training experience, Chef Harlem Wright has created an all-inclusive method to refine service and enhance the guest experience.

Spice Market New York

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JAMS at 1Hotel Centrl Park

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Olivetta Melrose

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Otium DTLA

Spice Market New York 〰️ JAMS at 1Hotel Centrl Park 〰️ Olivetta Melrose 〰️ Otium DTLA

Tier One Training Program

Tier One training program is a comprehensive service training curriculum for individuals looking to establish or refine their skills. The program was developed by Chef Harlem Wright, expert service professional. The program is comprised of several modules which include but are not limited to:

  • Service Preparation

  • Steps of Service

  • Communication & Social Etiquette

  • Problem Solving

  • Ethically Up-Selling

  • VIP service & more

Intermediate

Tier Two training program uses the foundation of Tier One to create a custom service training curriculum for your restaurant. Chef Harlem Wright works directly with your team to build a bespoke system that is aligned with your restaurant’s needs.

This service is ideal for new restaurants looking to establish a strong internal front of house culture. Oftentimes, the first impression is the only impression. Tier Two training program helps ensure your front of house

Advanced

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